1. Acceptance of Terms

By accessing and using the website and services of Sultan’s Slice ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Use of Services

Our services include:

• Online ordering and reservation systems
• Menu browsing and information services
• Delivery and pickup services
• Loyalty programs and promotions

You agree to use our services only for lawful purposes and in accordance with these Terms.

3. Orders and Payment

3.1 Order Placement

When you place an order through our website:

• You are making an offer to purchase food and services
• All orders are subject to acceptance by us
• We reserve the right to refuse or cancel any order for any reason

3.2 Pricing and Payment

• All prices are in USD and subject to applicable taxes
• Prices are subject to change without notice
• Payment must be made at the time of order
• We accept major credit cards and other payment methods as indicated

3.3 Cancellations and Refunds

• Orders may be cancelled within a reasonable time before preparation begins
• Refunds are issued at our discretion and in accordance with our refund policy
• We are not responsible for delays or failures due to circumstances beyond our control

4. Food Allergies and Dietary Requirements

IMPORTANT NOTICE:

• It is your responsibility to inform us of any food allergies or dietary restrictions
• While we make efforts to accommodate special dietary needs, we cannot guarantee that any menu item is completely free from allergens
• Cross-contamination may occur in our kitchen
• Customers with severe allergies should exercise caution

5. Delivery and Pickup

5.1 Delivery Services

• Delivery is available within our designated delivery area
• Delivery times are estimates and not guaranteed
• Minimum order amounts may apply
• Delivery fees may apply and are non-refundable

5.2 Pickup Orders

• Pickup times are estimates based on current order volume
• Orders not collected within a reasonable time may be cancelled
• Photo ID may be required for order collection

6. User Accounts

If you create an account with us:

• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities under your account
• You must provide accurate and complete information
• You must be at least 13 years old to create an account

7. Intellectual Property

All content on our website, including but not limited to:

• Logos, trademarks, and brand elements
• Menu descriptions and images
• Website design and layout
• Text, graphics, and other content

is owned by or licensed to Sultan’s Slice and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our express written permission.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We are not liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount paid for the specific order in question
• We are not responsible for any loss or damage resulting from unauthorized access to your account

9. Indemnification

You agree to indemnify, defend, and hold harmless Sultan’s Slice, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising out of or related to your use of our services or violation of these Terms.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications indicates your acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Sultan’s Slice operates, without regard to its conflict of law provisions.

12. Contact Information

For questions about these Terms of Service, please contact us: